Policies

Frequently Asked Questions

Are gift cards refundable?

Gift cards are non-refundable

Gift cards are not redeemable if lost or stolen

Gift cards cannot be redeemed for cash

Next Day Mail Service available for prompt arrival

I've booked a spa service. What now?

Credit card number is needed at time of making appointment.

Cash or check only for gratuities, please.

Full service price will be charged for "no show" appointments.

Half price will be charge for same day cancellations.

$25.00 service charge for returned checks.

What is your COVID policy?

At Venice Day Spa the safety of our guests and staff is of the utmost importance to us. The following is a list of procedures we have instilled here in our spa.

  • Masks are required for ALL guests and staff. (Ear looped masks are requested for hair appointments)
  • Each station/working area is disinfected with hospital grade disinfectant between each guest.
  • Hand sanitizer is provided throughout the spa and is encouraged to be used by everyone.
  • Maintaining social distancing between stations when possible.
  • If you have been sick or exposed to someone who has, we kindly ask you to reschedule your appointment.